TotalAssist, Harvard Pilgrim’s fully integrated transition program is designed to deliver personalized support to businesses that are switching to Harvard Pilgrim or introducing new benefits options to their existing Harvard Pilgrim plan. TotalAssist brings together experts from our clinical and administrative business areas to deliver a seamless transition for you and your employees.
The program has two stages. The first is a transitional phase that focuses on preparation, support, and how to make a successful switch to Harvard Pilgrim for both you and your employees. The second helps your employees use their new plan to the fullest. By giving them engagement tools and support, we can assist them in making good decisions with their health care dollars.
Harvard Pilgrim is here to support you at all points during your transition process. Depending on your needs, TotalAssist is available before, during and after your open enrollment.
Call Harvard Pilgrim at 800-848-9995 or talk to your broker and we’ll work with you to create a transition program that’s right for your business.